As Sri Lanka accelerates towards a digitally enabled economy, infrastructure that is resilient, secure, and agile becomes mission critical. In this context, Dialog Enterprise has reached a new milestone: Dialog Cloud has been awarded three globally recognised ISO certifications.
Dialog Enterprise, as the corporate solutions arm of Dialog Axiata PLC, therefore reinforces its position as Sri Lanka’s digital infrastructure leader. Further, this achievement paves the way for secure, scalable, and future-ready transformation.
Echelon connected with Saranga Namala, Head of Cloud and IDC, and Viranga Senevirathne, Head of ICT and Platform Business at Dialog Enterprise, to explore what this means for enterprise clients, how it aligns with Dialog’s broader innovation agenda, and what the future holds.
What does the ISO certification mean for Dialog Cloud capabilities and for its enterprise clientele?
Saranga: The ISO certifications; specifically, 27001 for Information Security, 27017 for Cloud Security, 27018 for Protection of Personal Data in the Cloud and 22301 for Business Continuity are globally recognised indicators of trust, maturity, and reliability.
For enterprise customers operating in high-compliance and high-risk environments, these certifications deliver a powerful assurance. Their data is protected, their services are stable, and their operations are future-proof.
Viranga: We knew this was necessary to enable clients to innovate without fear. Whether it is financial services, healthcare, or retail, businesses can now scale on an infrastructure foundation that meets the world’s toughest standards.
Dialog Enterprise’s infrastructure now stands among the most secure and robust environments available in the country. It offers businesses peace of mind as they embark on digital transformation journeys.
How does this certification reflect Dialog Enterprise’s broader commitment to innovation and operational excellence?
Viranga: At Dialog Enterprise, innovation is not just about following the latest technological trends. It is about building capability with discipline.
These ISO certifications reflect years of investment in process automation, integrated systems, and team-wide accountability. We have hardwired operational excellence into our service DNA.
Saranga: For Dialog, innovation also means anticipating market shifts. From edge computing to service orchestration,
the company is not reacting to enterprise needs. Instead, it is preparing for them. These certifications confirm that Dialog Enterprise’s internal processes are already operating to a world-class standard.
This achievement is part of Dialog’s broader vision to redefine digital infrastructure in Sri Lanka. The company aims to lead not just by offering services but by setting standards for excellence.
What’s next for Dialog Enterprise in terms of building resilient and futureready infrastructure?
Saranga: We both agree that the future will be shaped by intelligent, elastic, and sustainable infrastructure. Dialog Enterprise is actively enhancing its data centre footprint with green-certified, Tier III-certified, AI-ready facilities designed to handle next-generation workloads.
This includes GPU-optimised processing environments, edge computing nodes, and hybrid cloud enablement to ensure enterprise agility.
Viranga: The company is also exploring sovereign cloud frameworks, regional redundancy zones, and advanced service tiers tailored to meet the needs of highly regulated sectors. These ISO certifications are not the finish line. They are the foundation for what comes next. We are building enterprise-grade platforms that empower Sri Lankan businesses to compete globally with confidence.
What does this future-proofing mean for Sri Lankan businesses?
Saranga: With its Cloud and Data Centres now certified to global ISO standards, Dialog Enterprise continues to lead as Sri Lanka’s trusted partner in digitalinfrastructure. By combining operational discipline with visionary innovation, the company is not merely responding to market needs. It is actively shaping the future of enterprise technology in the region.
Viranga: For businesses navigating an increasingly complex digital landscape, one thing is clear. Dialog Enterprise is raising the standard, and we invite everyone else to rise alongside it.