SYNERGEN Health, an innovator in technology and data-driven revenue cycle transformation solutions and services, is listed as one of the top 15 Best Workplaces for Millennials as compiled by Great Place to Work in Sri Lanka for the second year in a row. Every organization recognized as a Great Place to Work has displayed a strong commitment to creating an overwhelmingly positive and consistent work experience.
Founded in 2011, SYNERGEN Health is headquartered in Dallas, TX with its global delivery and solutions centre in Colombo, Sri Lanka. SYNERGEN provides transformational revenue cycle solutions and services using innovative analytics, artificial intelligence/machine learning, and robotic process automation to digitize healthcare.
“We are very excited that SYNERGEN Health was once again chosen as one of the fifteen best places to work for millennials. This is truly one of the most rewarding accolades for us to receive as it’s a tribute to the dedication and commitment of our entire team in our journey as a Technology and Technology enabled Services Company,” said Surinda Gunawardena, Managing Director, SYNERGEN Health. “As we begin to emerge from the shadow of the Covid-19 pandemic, it’s crucial that we remain committed as ever to our employees and our values.”
Gunawardena further explains why Synergen Health is among the Best Workplaces for Millennials in Sri Lanka:
Being Part of Something More: We have experienced tremendous growth over the years. We started the journey with 17 people in 2011 and have now expanded to over 860 employees. Gartner and IDC have recognized SYNERGEN Health’s innovative Technology Solutions and Services such as advanced analytics, payment solutions, machine learning, robotic process automation and revenue cycle services which is a testament to the team’s innovation and excellence. SYNERGEN Health is ranked among Inc. Magazine’s 5000 fastest-growing private companies in the US for six consecutive years and was listed as one of the 100 fastest-growing privately held companies in the Dallas region by Dallas-100™ in 2016 and 2017
Growth Opportunities: A majority of our team is comprised of millennials. The average age range of our team members is in the 20s. SYNERGEN has a flat hierarchical structure that fosters inclusion, initiative and innovative thinking. We recruit fresh graduates irrespective of their degree and leverage their skills opening doors to a successful career. Our performance-based culture drives employees to achieve accelerated career growth supported by above industry increments and bi-annual bonuses. At SYNERGEN, we nurture an environment of learning facilitated by multiple training and development programs. These trainings are conducted by the internal Leadership team as well as global consultants. We have made considerable investments to ensure our team members have the skills and the professional development required to take on leadership roles and additional responsibilities.
Recognition and Rewards: Innovation is part of SYNERGEN Health’s DNA. Since the inception of SYNERGEN Health, continuing to be innovative is what we believe has allowed us to achieve what we have today as a company. Working smarter and not harder is something we strongly believe in. Our team’s ability to “think outside the box” to bring about new solutions to problems and automate functions has allowed SYNERGEN Health to successfully bring in some of its largest clients. In this journey, the suggestions that our team members put forward and implemented have been of great value. Everyone in the company is encouraged to enter suggestions on any ideas they have, during the induction training program we challenge everyone to question old ways of doing things and this has added quite a lot of innovative ideas, especially around automation and process improvements. The Rewards Program for entering and implementing suggestions is SYNERGEN Health’s way of recognizing the team’s contributions toward innovation. In addition to rewarding, the suggestions that are approved and implemented based on their ROIs, each quarter the individual who enters the best suggestion is provided with an additional cash reward.
Aligned Expectations: With a majority of the company comprised of millennials, company values are at the root of everything we do. At SYNERGEN Health, all employees live by the value system day-in and day-out from the start of induction and in their day-to-day work. Trust is the glue that binds a cohesive and dynamic team with shared values. Throughout SYNERGEN Health’s 11-year history, we have always presented annual and quarterly goals to the entire company so that everyone is aligned. The leadership team also presents the strategy in detail to all the managers and leads within the organization so that we can all articulate the strategy and key objectives clearly across the organization.
Work-Life Balance: As a company, SYNERGEN Health creates a culture that supports a work-life balance. With the start of the pandemic, SYNERGEN supported Work from Home opportunities and provided flexibility for the employees to support their personal and professional lives. Keeping in mind the stressful times we live in due to the unfolding economic crisis, the company continues to provide support to employees to ensure they remain engaged and motivated. We also encourage our employees to utilize the time-off that is allocated to them within a given year.
Giving Back: An important part of SYNERGEN Health’s culture communicated directly by the leadership is the importance of taking time to give back to the community. Throughout the year, the company organizes CSR projects, which are sponsored by the company together with the employees. In the past years, SYNERGEN was thankful for the opportunity to assist with the fight against COVID by donating medical supplies and providing dry rations. Financial donations were also provided to the Sri Lankan Medical Association in the US to purchase equipment for hospitals in Sri Lanka. Our employees enjoy these projects as they provide the opportunity to experience the joy of giving back and connecting with people in need.