Since its inception in 2011, SYNERGEN Health has been harnessing technology, analytics, and domain expertise to deliver transformative revenue cycle solutions and services in the healthcare industry. They adopt advanced analytics, artificial intelligence, machine learning, and robotic process automation in their approach. Serving clients in over 45 states in the USA, SYNERGEN Health facilitates the full realization of its clients’ revenue potential through a technology and data-driven approach to revenue cycle management. This innovative approach not only benefits their clients but also contributes to the betterment of patient care and the wider healthcare system.
As one of the Best Workplaces for Millennials, what factors have contributed to SYNERGEN Health’s success in creating an appealing work environment for this demographic?
I believe SYNERGEN Health can attribute its success in attracting millennials to an astute comprehension of their values. Our work environment is crafted to meet these needs and go beyond, transforming us into an appealing employer for millennials. Our purpose-driven culture resonates with millennials, enabling them to connect their personal values with ours, fostering a sense of belonging.
We understand millennials’ desire for a balanced lifestyle. We offer flexible work arrangements and remote options, allowing our employees to harmoniously blend their professional and personal lives.
Moreover, we strongly emphasize employee growth, providing an array of training programmes, mentorship opportunities, and clear advancement pathways to satiate their drive for continuous learning.
Our culture embodies inclusivity and diversity, attracting and retaining millennial talent, and aligns with their technological inclination, marking us as a tech-forward employer. Through our approach of collaborative and transparent communication, we make millennials feel valued and engaged, further enhanced by our robust recognition program and effective feedback mechanisms.
SYNERGEN Health recognizes the importance of remuneration and rewards, offering competitive salary packages, comprehensive benefits, and perks. Additionally, we prioritize workplace well-being, implementing wellness programmes, mental health support, and stress-reduction initiatives, offering a holistic approach to employee well-being, and aligning with millennials’ expectations.
What do young people bring to the table for a global healthcare solutions company like SYNERGEN?
Young individuals bring a wealth of strengths to a global healthcare solutions firm like SYNERGEN, with their expertise in technology and knack for innovation which is deeply rooted in our values as a company.
As digital natives, they possess a deep understanding of technology, adept at leveraging digital tools, data analytics, and emerging technologies. This proficiency aids them in creating advanced, efficient healthcare solutions. They are a driving force behind our ability to enhance processes, improve patient care, and pioneer a future where healthcare and technology converge seamlessly.
Beyond technological competence, millennials are catalysts for innovation. Their willingness to question traditional practices and venture into uncharted territories provides fresh perspectives, revolutionizing the way SYNERGEN tackles complex healthcare challenges. Their creative minds are instrumental in uncovering innovative solutions that could transform healthcare delivery. By infusing SYNERGEN’s strategies with its innovative thought processes, we ensure the company remains at the cutting edge of healthcare solutions.
You are a technology and analytics company working in the healthcare space. What does it take to win in this space, and how do you plan to stay relevant?
In the competitive realm of healthcare technology and analytics, certain strategies are pivotal for maintaining success and staying relevant.
We dedicate ourselves to keeping pace with evolving technologies and integrating them into our solutions. This includes utilizing advanced analytics, AI, machine learning, big data, and cloud computing while ensuring secure data storage to protect client and patient confidentiality.
Our success hinges on a comprehensive understanding of the healthcare industry – familiarization with medical processes, staying updated on regulatory changes, and understanding specific challenges confronting healthcare providers so we can leverage this expertise to deliver relevant solutions.
In the fast-paced healthcare environment, timely decision-making is vital. We focus on delivering real-time analytics and actionable insights to help healthcare providers make informed decisions promptly to stand out and remain relevant and prioritize continuous innovation, exploring new opportunities, and leading the way in this rapidly evolving industry.
Demonstrating measurable outcomes is vital to our successes, so we aim to showcase the tangible impact of our solutions, from patient outcomes to cost savings and efficiency gains, reinforcing trust and fostering enduring relationships with our clients.
Despite all the challenges Sri Lanka has been through in recent years, how does SYNERGEN continue to create a culture that millennials want to be a part of?
We foster a purpose-driven culture, recognizing that aligning with a clearly defined mission, vision, and values is invigorating for our employees. We value flexibility, offering remote work options and tailored work schedules, emphasizing a healthy work-life balance that respects our employees’ time.
Understanding the importance of personal and professional growth, we provide abundant opportunities for skill development, training, and career advancement. This emphasis on growth creates an environment of encouragement and ambition that is essential for millennials.
We ensure our employees feel seen and appreciated through regular recognition and constructive feedback. This nurturing environment makes daily tasks rewarding and challenges more manageable.
Finally, as a company, we commit to social responsibility and sustainability, resonating with millennials’ concerns about societal and environmental issues. This focus extends our influence beyond profits, fostering a positive global impact.