CONCIERGE SERVICES
Quintessentially’s concierge services are available absolutely free of charge to all loyal Jaguar and Land Rover customers. The Quintessentially Group’s founders, Aaron Simpson, Paul Drummond and Ben Elliot (fun fact: he’s the nephew of the Duchess of Cornwall), have since expanded into over 60 cities with a network of 2,500 relationship managers speaking over 25 languages. In addition, Quintessentially boasts a portfolio of 17 in-house brands including an art advisory service and a bespoke luxury experience company that is currently working with 70% of the world’s top luxury brands. “It is personal assistant with global super powers that takes care of all the details for you while you enjoy the important things in life.” – Quintessentially JLR Member.
Quintessentially prides itself on giving members both the gift of time and access. Quintessentially works hard to understand the needs of ultra and high-net-worth individuals, from solving practical problems to aiding all-important life decisions and key moments. From finding a suitable car service, or accessing tickets for shows and events, to helping children gain access to the school of their dreams and creating the ultimate proposal or once-in-a-lifetime experience, Quintessentially is on hand to help no matter the time or where you are in the world, and however extraordinary or ordinary the request may be.
RESTAURANTS
Receive a highly personalised service and complimentary value-added benefits at a number of leading restaurants such as Café Français, right at the heart of Colombo. Members could even have a private dining room and the opportunity to meet the chef, along with other benefits at restaurants locally and globally.
TRAVEL
Now, with Qatar Airways, JLR members receive a 10% discount on non-promotional fares to any destination and 5% on promotional fares on all flights commencing from Colombo. On-hand, Quintessentially travel experts offer personalised guidance and service to craft a holiday to each discerning members’ taste.
FASHION
Customers also have discounts and benefits available from a number of Colombo’s leading retail stores, like Hugo Boss, PR on Horton Place, Rum Punch, Zudhora, Lovi, L’Atelier Touché, Colombo Jewellery Stores and Trunk at the Cinnamon Grand.
HOTELS
Members can choose from a wide variety of luxury, boutique hotels and villas; locally and globally. With their membership, members can benefit from corporate rates, preferential check-in, personalised service and VIP amenities, to name a few. Some notable properties include The Ty Warner Penthouse at The St. Regis in Singapore, The Four Seasons in New York, The Amanyara Villa in Turks & Cacos, The Shahi Mahal Suite at The Raj Palace in Jaipur, The Hotel Plaza Athenee in Paris, The Royal Mansour in Marrakech, and Shangri-La right here in Sri Lanka. Together, JLR and Quintessentially have worked to curate a source of notable properties in Sri Lanka too, such as Movenpick, Cape Weligama and Santani Wellness Retreat. Customers could make use of these exclusive travel deals at home and around the world, by simply contacting Quintessentially with their JLR Membership number.
EXPERIENCES
Jaguar Land Rover Members can enjoy specially curated experiences such as “Gastro Drive” where you will be picked up in a Jaguar or Land Rover and driven to a selected restaurant where you could satiate your taste buds with a wide selection of gastronomic delights. You could also experience exclusive international Jaguar Land Rover drives, such as at The Ice Driving Academy in Sweden where members have the chance to drive some of the latest Jaguars and Land Rovers over specially prepared tracks on a vast frozen lake. You may contact the JLR team for more information about available experiences.
ACCESS TO EVENTS
Whether it is the Grammy’s, the Australian Open or The Singapore Grand Prix, members have access to all key international events whether it is sports, music or art, and a personalised concierge service to make all the arrangements for you. VVIP and all access passes are made a breeze with Quintessentially anything you can imagine is merely a phone call away.
ART
Customers also get access to some of the most exciting art events around the world such as The Frieze Art Fair, Art Basel (Basel, Miami and Hong Kong), and The Armory Show in New York. Quintessentially can even provide members the opportunity to bid in international art auctions and has a dedicated service to help members source and secure the world’s most sought after art. With the monthly newsletter’s “hot list” that features all the events that take place at a selected destination every month, you will never miss the most talked about art and culture events.
GLOBAL PERSONAL SHOPPING
Quintessentially specialises in sourcing all sorts of items for JLR members, whether it is an Hermes Birkin or the latest iPhone, it will be sourced and delivered right to your doorstep.
In addition to all these services, Jaguar Land Rover Members are also in for “Three Wishes” during the month in which they were born, where they will receive one item based on their preferences absolutely free and discounts for two other items that can be redeemed at any time during the month. Every month, customers could also test drive the latest Jaguar Land Rover vehicles and make use of the many after-sales services on offer. Customers will never miss out on any of these exciting offers and benefits with the monthly newsletter. You can subscribe by emailing: [email protected]
Jaguar Land Rover and Quintessentially have taken enormous steps to understand customer needs and preempt customer wants. Contact Jaguar Land Rover or Quintessentially for more information.